Terms & conditions
Payment Instructions and Terms:
All invoices are only valid for 5 days upon receipt. All invoices must be paid in full before printing and job processing can begin. 2% fee will be assessed on all debit and credit card transactions. Custom artwork will not be released to client until payment of invoice.
Terms and Agreements:
All jobs are final upon artwork approval, invoice sign-off, and payment. If no invoice is presented payment is considered agreement to all Special T's Terms and Conditions. Returns and/or product misprints must be returned to Special T’s in original packaging within 10 days of receiving final product. Special T’s is not responsible for shipping and handling fees on returns of damaged goods from carrier service. Any and all returns must have photos of damage/ misprints.
Refunds will be accepted for any and all orders upon mutual agreement. Refunds may take up to 30 days depending on merchant processing policies and banking procedures. All cancellations must be in writing and emailed or mailed to or 21 W. Auburn St. Unit 28 Manchester, NH 03101
Special T's is not responsible for potential use of copyright images. Customer provided artwork is expected to be free of copyright infringing art.
Any promises or agreements made not in writing are considered null and void. All change orders must be approved by a manager with initials present on invoices and corresponding emails. By submitting payment to Special T's the customer agreed, reviewed and accepted all of Special T's policies. The payment will act as a binding agreement to all terms set out in the invoice.